Coaching for Performance Improvement

Supervisors face the challenge of maximizing the performance of their fellow team members in achieving desired results and maintaining the relationship. Therefore it is imperative for supervisors to be equipped with the basic coaching skills to be able to succeed in balancing work and rapport with the team members.

A highly interactive training program that consists of trainers' input, case studies, role-plays, group discussion, team assignments, quizzes, and game activities relating to the topics.

At the end of the course, participants should be able to:

� Define Coaching and Counselling

� Identify the different factors affecting staff performance.

� Describe the Coaching and Counselling cycle and process.

� Apply the key essentials of a coaching session.